The following Terms of Use explain Louisiana Behavioral Health Services’ intellectual property rights and govern your use of this website. Please read these Terms of Use carefully before using this site. Your use of this website constitutes your agreement to be bound by all terms. If you disagree with one or more of these terms or find them unacceptable in any way, please do not enter or use our website. Any rights not expressly granted herein are reserved to Louisiana Behavioral Health Services.
Dial 911 for a Medical Emergency or 988 for a Mental Health Crisis
This website is not an emergency response or emergency monitoring service, and any person who is aware of an emergency or believes that a person may be at risk of injury or death or who may harm themselves or another should dial “911” or “988.”
Intended for individuals age 18+
This website is intended and only intended for individuals aged 18 and above. Some of the content on this website may not be appropriate for children. Louisiana Behavioral Health Services hereby disclaims all liability for use by individuals under the age of 17.
SMS Terms of Service – Appointment Reminder Program
By opting in to our Appointment Reminder Text Messaging Program, you agree to receive automated text messages from Louisiana Behavioral Health Services related to scheduled appointments and service notifications.
These messages may include:
Participation in this program is completely voluntary.
Message Frequency
Message frequency may vary depending on your scheduled appointments. Typically, recipients will receive 1–3 messages per appointment, including confirmation and reminder notifications.
Message and Data Rates
Message and data rates may apply. Charges depend on your mobile carrier and mobile plan. Please contact your wireless carrier for details about your messaging plan.
Customer Care Contact Information
If you need assistance with appointment reminder text messages or have questions about the program, you can contact us:
800 Spring Street, Suite 205
Shreveport, Louisiana 71101
Phone: (318) 670-3170
louisianabehavioralhealthservices.com
Our support team will assist you with any questions regarding appointment reminders or your SMS preferences.
Opt-Out Instructions
You may opt out of receiving appointment reminder text messages at any time.
To stop receiving messages:
After you send the STOP message, you will receive a confirmation text that you have been unsubscribed. You will no longer receive SMS messages from this program unless you opt in again.
Help Instructions
For help at any time:
You may also contact support using the contact information listed above.
Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
Your information will be handled according to our Privacy. We do not sell or share your mobile number with third parties for marketing purposes.
Eligibility
You must be the authorized user of the mobile phone number used to opt in to the program or have permission from the authorized user.
Public Accessibility
These Terms of Service are publicly accessible and do not require login or account access.
Update to Terms of Use
Louisiana Behavioral Health Services reserves the right, in its sole and absolute discretion, to change, modify, update, and interpret this Agreement at any time and you agree to be bound by those changes, modifications, updates and interpretations. You should therefore review these Terms of Use periodically to familiarize yourself with any changes, modifications, updates and interpretations. If you violate any of the Terms of this Agreement, your authorization to use our website and the other licenses granted herein terminate automatically.
If any of the provisions of this Agreement are held unenforceable by a court or other tribunal of competent jurisdiction, then those provisions shall be limited or eliminated to the minimum extent necessary to allow the remainder of this Agreement to retain its full force and effect. This Agreement constitutes the entire Agreement between you and Louisiana Behavioral Health Services applicable to its subject matter. It may not be modified except as described elsewhere in this Agreement. Anything on the website inconsistent or in conflict with the terms of this Agreement is superseded by the terms of this Agreement.
Information on this Website does not Constitute Professional Advice
All data, information, text, graphics, links and other material on Louisiana Behavioral Health Services’ website are provided as a convenience to our site visitors. It is for general informational and educational purposes only. Information provided here is not intended to serve as medical or other professional advice and is not to be used for diagnosis or treatment of any condition or symptom. Information provided on the site does not constitute the provision or practice of medical, nursing or professional health care advice or services.
You should consult your physician or other qualified health care provider regarding any specific questions you may have. You should never disregard professional advice or delay in seeking treatment based on the information contained on this site or other websites linked to or from it.
Disclaimer
All access to this website is voluntary and at the sole risk of the user. Louisiana Behavioral Health Services does not warrant the accuracy of any materials on the site or on any other sites linked to or from it. Whereas Louisiana Behavioral Health Services strives to present timely and accurate information, it makes no representation that this information is free of errors or omissions that may be considered material. Louisiana Behavioral Health Services does not warrant the completeness or correctness, timeliness or usefulness of any opinions, advice, services, or other materials provided through the website. Louisiana Behavioral Health Services will not be liable for any decision made or action taken in reliance upon the information provided on the website. Except for information or services clearly and specifically identified as being supplied or endorsed by Louisiana Behavioral Health Services, Louisiana Behavioral Health Services does not endorse any services appearing on this website or other websites linked to or from it.
The information contained on or provided by this website is for general educational and informational purposes only. All material on the website is provided on an “as is” basis without warranty of any kind, express or implied, including, without limitation, warranties of title or non-infringement or fitness for a particular purpose. Louisiana Behavioral Health Services is not responsible for any loss or damage resulting from reliance on the information or other content posted on this site or from sites linked to or from this site. Louisiana Behavioral Health Services does not warrant that the use of this site will be uninterrupted and, although Louisiana Behavioral Health Services maintains virus protection on this site, it cannot guarantee that this site is free from viruses of other contaminants that may damage your computer or its data. Louisiana Behavioral Health Services also reserves the right, at any time, at its own discretion to: (1) Change, add or remove portions of the terms and conditions of these Terms of Use; (2) Change or discontinue the website in whole or in part, including eliminating or discontinuing any content on or feature of the website.
BY VISITING THIS WEBSITE, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS LOUISIANA BEHAVIORAL HEALTH SERVICES AND ANY AFFILIATED LOUISIANA BEHAVIORAL HEALTH SERVICES, ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS (COLLECTIVELY “PARTIES”) FROM AND AGAINST ALL CLAIMS, ACTIONS, DEMANDS, LIABILITIES, JUDGMENTS AND SETTLEMENT, INCLUDING, WITHOUT LIMITATION, FROM ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR ANY OTHER CLAIM YOU MAY INCUR IN CONNECTION WITH YOUR USE OF THIS WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY CLAIMS FOR DEFAMATION, VIOLATION OF PUBLICITY OR PRIVACY, COPYRIGHT OR TRADEMARK INFRINGEMENT RESULTING FROM YOUR SUBMISSIONS OF ANY CONTENT, TAGGED CONTENT OR OTHER MATERIALS, ANY ECONOMIC HARM, LOST PROFITS, DAMAGES TO BUSINESS, DATA OR COMPUTER SYSTEMS, OR ANY DAMAGES RESULTING FROM RELIANCE ON ANY CONTENT OR RESULTING FROM ANY INTERRUPTIONS, WORK STOPPAGES, COMPUTER FAILURES, DELETION OF FILES, ERRORS, OMISSIONS, INACCURACIES, DEFECTS, VIRUSES, DELAYS OR MISTAKES OF ANY KIND, EVEN IF YOU HAVE PREVIOUSLY ADVISED LOUISIANA BEHAVIORAL HEALTH SERVICES OF THE POSSIBILITY OF SUCH CLAIM. THE USER’S SOLE REMEDY FOR DISSATISFACTION WITH THE WEBSITE AND ANY OF ITS SERVICE IS TO STOP USING THE WEBSITE OR SERVICE. YOU AGREE THAT UNDER NO CIRCUMSTANCE SHALL ANY OF THE ACCESS MENTA HEALTH AGENCY PARTIES BE LIABLE FOR ANY DAMAGE RESULTING FROM YOUR USE OR INABILITY TO USE THIS WEBSITE OR THE MATERIALS ON THIS WEBSITE. THIS PROTECTION COVERS CLAIMS BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, AND ANY OTHER LEGAL THEORY. THIS PROTECTION COVERS ALL LOSSES AND CLAIMS OF ANY TYPE INCLUDING, WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, RELIANCE, CONSEQUENTIAL, EXEMPLARY, AND PUNITIVE DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION.
Before seeking legal recourse for any harm you believe you have suffered arising from or related to your use of this website, you agree to inform us in writing and to give us thirty (30) days to cure the harm before initiating any action. You must initiate any cause of action within one year after the claim has arisen, or you will be barred from pursuing any cause of action.
Copyright Notice
This Website is owned and operated by SUN Behavioral Health. The entire contents and design of the site are protected by U.S. and international copyright law. All rights regarding the website and materials contained on the website are owned by SUN Behavioral Health, are licensed to it, or are used with permission. Louisiana Behavioral Health Services and its licensors retain and reserve all proprietary rights to the contents of this website.
You may not copy, republish, upload, post, display, transmit, or frame any of these materials without prior written consent from Louisiana Behavioral Health Services. You may link to, view, download, use, display and print a single copy of the materials found on this website only for personal, noncommercial and informational purposes as long as: (1) you do not alter or modify the materials in any way; (2) you include all applicable copyright, trademark and other notices and disclaimers; and (3) you do not use the materials in a way that suggests an association with Louisiana Behavioral Health Services or an affiliated entity. Any other use of the website or the information contained here is strictly prohibited.
Copyright Infringement – DMCA Notice
The Digital Millennium Copyright Act (the “DMCA”) provides remedies for copyright holders who believe in good faith that material appearing on the Internet infringes their rights under copyright law. If you believe in good faith that content or material on this website infringes a valid copyright owned by you, you (or your agent) may send Louisiana Behavioral Health Services a notice requesting that the material be removed or access to it blocked. This request should be sent to:
SUN Behavioral Health
Post Office Box 4394
Brick, New Jersey 08723
(732) 747-1800
The notice must include the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material that is claimed to be infringing or the subject of infringing activity; (d) the name, address, telephone number, and email address of the complaining party; (e) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and (f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. Notices and counter-notices with respect to the website should be sent to the address above.
Trademark Notice
Louisiana Behavioral Health Services names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Louisiana Behavioral Health Services. All rights are reserved. You are not authorized to use any Louisiana Behavioral Health Services name or mark in any advertisement, publicity or in any other commercial manner without prior written consent of Louisiana Behavioral Health Services. All other trademarks appearing on the website are the property of their respective owners.
Jurisdiction and Venue
Information provided on Louisiana Behavioral Health Services’ website is not targeted to users in any particular locality nor is it intended to constitute the doing of business in any jurisdiction.
This website is a service provided by Louisiana Behavioral Health Services and does not constitute any contact with any jurisdiction outside the State of Delaware. Use of this website is prohibited in any jurisdiction having laws that would void this Agreement in whole or essential part or which makes accessing the website illegal. Users in such jurisdictions visit and use this website entirely at their own risk. Note: the essential parts of this Agreement include, without limitation, the exclusive venue and exclusive remedy provisions and the warranty disclaimers.
This Agreement is entered into and performed in the State of Delaware, United States of America. It is governed by and shall be construed under the laws of Delaware, exclusive of any choice of law or conflict of laws provisions. Except as set forth in the Arbitration; Prohibition on Class Actions section below, in any claim or action directly or indirectly arising under this Agreement or related to the website, each party irrevocably submits to the exclusive personal jurisdiction of the Delaware State District Court or of the United States Court for the District of Delaware. Each party waives any jurisdictional, venue or inconvenient forum objections to these courts. This website is intended for a United States audience. If you live outside the United States, you may see information not approved and/or available in your country.
Arbitration; Prohibition on Class Actions
Any dispute, claim or controversy arising out of or relating to the website or this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Delaware before three arbitrator(s). The arbitration shall be confidential, final, binding, and administered by American Arbitration Association pursuant to its then-current rules and procedures. Any decision or award as a result of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable attorneys’ fees. Judgment on the award may be entered and enforced in any court having jurisdiction. In the event a party fails to proceed with arbitration, unsuccessfully challenges the award, or fails to comply with the award, the other party is entitled of costs of suit including a reasonable attorneys’ fee for having to compel arbitration or defend or enforce the award. The parties agree to arbitrate solely on an individual basis, and not part of any collective arbitration.
The parties agree that any claims arising under or related to this Agreement, the website, or the relationship between the parties shall be brought on an individual basis as described above, and neither party shall participate in any class or collective action. In the event any portion of this Agreement is deemed invalid or unenforceable, then such section is deemed severed and then the remaining portions will remain in full force and effect.
Requests for Information
If you contact Louisiana Behavioral Health Services and request information about our programs or services, we will use your email or postal address to provide the information you requested. You agree that we may use and share information you provide us as described in our Privacy Policy.
Confidentiality
While we take reasonable measures to protect the confidentiality of your information, no one can give absolute assurance that all information will remain secure. Under certain circumstances, it is possible that third parties may be able to intrude on the server and view your information. Louisiana Behavioral Health Services is not responsible for illegal actions of third parties. By submitting information to Louisiana Behavioral Health Services, you agree that you are aware of these risks.
Links to Other Websites
Louisiana Behavioral Health Services may provide links to other websites that provide information or services which may be of help to you. Louisiana Behavioral Health Services provides these links for your convenience only. It is not responsible for the content of these sites or the programs, agencies, or businesses they describe. Louisiana Behavioral Health Services is not responsible for the content or privacy practices of non-Louisiana Behavioral Health Services websites to which our website may link. Please review the privacy policy of such sites before using them.
General
You may not assign any rights or obligations under this Agreement without Louisiana Behavioral Health Services’ prior written consent. Louisiana Behavioral Health Services may assign all or part of this Agreement.
You agree that any use of this site that is not explicitly authorized is a breach of contract, unauthorized access of a protected computer, and violation of Louisiana Behavioral Health Services’ intellectual property rights including copyright rights, in addition to any and all other claims Louisiana Behavioral Health Services may have against you.
All sections of this Agreement which, by their nature are designed to survive expiration or termination of this Agreement, including but not limited to indemnity and limitation of liability clauses, shall survive. No waiver of any of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
For more information, please review our Privacy Policy.
Contact Information
You may contact Louisiana Behavioral Health Services at:
800 Spring Street, Suite 205
Shreveport, Louisiana 71101
Phone: (318) 670-3170
Revised March 26, 2026